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Party Policies, Terms of Service, & FAQs


FAQs:

How do I reserve an event with Wands and Wishes?

What are your policies around deposits?

What happens if I need to cancel?

Can I host my event outside?

Can I host my party at other venues?

How far will the performers travel for a party?

What should the guests wear to the party?

How much should I tip the performer?

What are your general Terms & Conditions?

 


Reserving an Event with Wands and Wishes

You may contact Wands & Wishes Occasions at:
Phone: 303-883-6778
Email: caroline@wandsandwishesoccasions.com
Send a Party Request through our website and we will contact you within 24 hours or sooner!

We book on a first come, first served basis. Because of the booking process, it is recommended to reserve your event 4-6 weeks ahead of time.

After speaking with you or receiving a party request, we will hold your date and time up to 48 hours. After that we will release that date and time unless a deposit has been received.

We do require a $50.00 non-refundable deposit to reserve any Princess Package. The deposit will guarantee your event time for that specific date. The Tea Party Packages require a $100 deposit. All deposits will be applied to your final invoice.

All final payments are due no later than the day of your event. Please make checks payable to Wands and Wishes.

 

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Making a deposit

The best way to make a party deposit is via PayPal or credit card payments over the phone. We also accept checks which you can mail to 2823 Elmira Street Denver, CO 80238. There is a $10 fee for any checks that are returned. If a check is returned, payment must pay via cash, money order, or credit/debit card on the date of your event.

ALL DEPOSITS ARE NON-REFUNDABLE if you decide to cancel your reservation for any reason. In the event you must change the scheduled date, we will find another date and time for your party and will apply the deposit to the final invoice.

 

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Canceling your event

If for some reason you need to cancel an event we will work with you to find an alternate date. If you decide to cancel and do not reschedule your event, your deposit will be retained as a cancelation fee.

 

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Can I host my event outside?

Absolutely! Weather permitting of course. Have a back up location inside, just in case the weather does not cooperate.

 

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Hosting a party at other Venues

Entertaining at other venues is so much fun! We also offer just our table settings if your venue of choice includes use of tables and chairs. The charge for just linens and table settings is $100. This is per permission from the venue you have reserved.

Please ask the venue you have chosen for permission before requesting this service from us.

 

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Traveling to Events

We will travel up to 20 miles for events at no charge. Any events over 20 miles from us have a $20.00 fuel fee. We are located at 2823 Elmira Street in Denver, CO and determine mileage through Yahoo maps. If your event is located over 35 miles from us, please inquire about the additional travel fee.

 

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What should the girls wear to the party?

Of course we love to see the great dresses each little princess has donned for the occasion. If you have included our Dress-up activity in your package, we suggest they wear a leotard and leggings and wear their dress-up gowns over these.

 

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Gratuity

Our entertainers are highly skilled and trained in their art, and their job begins far before they arrive at your event. They research and study the characters, rehearse the songs, recreate character-specific makeup, and more. To show your appreciation, you are welcome to tip them appropriately. Although it is appreciated, it is never expected! Typically, gratuity ranges from $20 to $100.

 

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General Terms and Conditions

We will make every effort to ensure your child and guests are treated with the utmost of care. Wands and Wishes Occasions LLC, is not responsible or liable for any accidents or damages, staining of skin, clothing or hair, allergic reaction due to face paint. Our face paint is non toxic and professional paint. It is the responsibility of the parents/guest to inform us of any dietary restrictions, or food allergies in advance of the event.

 

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If you have any other questions or need planning advice, just give us a shout at
(303)883-6778 or caroline@wandsandwishesoccasions.com



Disclaimer: It is not the intention of Wands and Wishes Occasions, LLC. to violate any copyright laws. Our characters are NOT name brand copyrighted characters. Our characters are generic and we can only accept bookings from individuals who are aware that we DO NOT represent any licensed character.  If you are requiring a licensed, copyrighted character for your event, you should contact the company/copyright holders.

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